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Welfare Rights & Benefits

 
  Welfare Rights & Benefits 
 
 

One 4 All Centres in RCT

 
One 4 All Centres in RCT
 
 
One 4 All Centres
 
 
 
One 4 All Centres are customer service centres where staff can assist face-to-face with a whole range of service enquiries such as:
 
 
Housing (repairs and lettings)
 
Housing Benefit
 
Bus Passes
 
Blue Badges for disabled people
 
Council Tax
 
Domestic Refuse
 
Planning

 

 

» Locations «

 

Rhondda

One 4 All Centre, Station Road, Treorchy - Tel: 01443 778959

 

Cynon

One 4 All Centre, Rock Grounds, Aberdare - Tel: 01685 878888

 

Taf Ely

One 4 All Centre, Sardis House, Pontypridd - Tel: 01443 494700

 

* * *
 
 
 

Welfare Rights Advice

 
 

« Welfare Rights Advice »

 

 

Welfare Rights Team 
Rhondda Cynon Taf County Borough Council employ a number of Welfare Rights Advisers, who provide specialist information about benefits and explain the choices available in order to maximise the income of service users with complicated welfare benefit problems.
 
 
There are different types of Welfare Rights Advisers  » » » »
 
 
 
 
General Welfare Rights Advisers assist people of all ages and client groups regarding their benefits. These advisers do not advise the general public; therefore you must be referred to them by your social worker. There is a General Welfare Adviser in each of the three areas, Rhondda, Cynon and Taf Ely:
 
 
· Lynda Meakin for Taf Ely and Llantrisant: 01443 668813
· Gillian Phillips for Rhondda: 01443 424564
· Sam Musgrove for Cynon: 01685 887827
 
 
«                                                                                              »
 
 
 
 
Gerda Becker is a Welfare Rights Adviser developing a new project that advises physically disabled young people and their families in relation to the complex benefit issues that can occur around the period of transition from childhood to adulthood. The project is not currently taking direct referrals but will be contacting young people aged 16 to 19 who are known to Community and Children’s Services.
 
 
«                                                                                              »
 
 
 
 
There are also 50+ Welfare Rights Advisers who can assist any Rhondda Cynon Taf resident aged 50 and over with their benefits. You can refer yourself to these advisers by contacting the 50+ Welfare Rights Project on 01443 668888.
 
 
«                                                                                               »
 
 
 
 
Macmillan Welfare Rights Advisers advise Rhondda Cynon Taf residents and their families who are affected by cancer. People can refer themselves or others to these advisers, who can be contacted as follows:
 
 
· Jonathan Long for Rhondda and Taf Ely: 01443 421999
· Hilary Rowlands for Cynon: 01443 479369
· Email referrals can be made to macmillanwras@rhondda-cynon-taff.gov.uk
 
 
«                                                                                               »
 
 
 
 
If you are not eligible to access any of these Welfare Rights Advisers, a leaflet listing benefit and consumer advice agencies that work in Rhondda Cynon Taf can be requested by contacting the Carers Support Project on 0808 1001801, or can be viewed below. The Citizen’s Advice Bureau is the largest organisation that provides advice on all types of benefits to members of the public. They can help by carrying out benefit checks and assisting with form filling up to representing you at appeals. The Citizen’s Advice Bureau can be contacted for telephone advice or you can visit your nearest bureau in person, where no appointment is required. For information about the locations and opening times of the Citizen’s Advice Bureaus in Rhondda Cynon Taf, please see the feature about the Citizen's Advice Bureau below. 
 
 
 
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Citizens Advice Bureau

 
 
Citizens Advice Bureau Community Advice Service in RCT...
 
 
CAB logo 1
 
 
 
Rhondda Taff Citizens Advice Bureau
 
 
Main Rhondda Taff bureau:
 
 
Location: 5 Gelliwastad Road, Pontypridd, CF37 2BP
Open weekdays from 10:00am to 1:00pm (drop in - no appointment needed)
Advice Line: 01443 409963
Admin Line: 01443 409284
 
 
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Other CAB community advice surgeries in Rhondda Taff:
 
 
Monday
 
 
Location: The Surgery, Elm Road, Llanharry
(Better Advice: Better Health)
Open from 9:30am to 11:30am
 
 
Tuesday
 
 
Location: Trerhondda Chapel, Ferndale
Open from 9:00am to11:00am
 
Location: 156 Bute Street, Treherbert
Open from 1:30pm to 3:00pm
 
 
Wednesday
 
 
Location: Welfare Hall, Tylorstown
Morning (*Appointments only)
 *The telephone number below can be used to make appointments for this venue but you will not be able to get advice on this number...
Telephone: 01443 735922 (Welfare Hall)
 
 
Location: Tonyrefail Clinic, School Street
(Better Advice: Better Health)
Open from 1:30pm to 3:30pm
 
 
Thursday
 
 
Location: Taff Vale Practice, Duffryn Road, Rhydyfelin
(Better Advice Better Health) 
Open from 1:30pm to 3:30pm fortnightly, alternately with.....
 
 
....Ilan Community Centre, Glyntaff 
Afternoon (*Appointments only)
*The telephone number below can be used to make appointments for this venue but you will not be able to get advice on this number... 
 Telephone: 01443 402650 (Ilan Community Centre)
 
 
 
 
CAB logo 7 CAB logo 3 CAB logo 4 CAB logo 5 CAB logo 6 
 
 
 
 
Cynon Citizens Advice Bureau
 
 
Main Cynon bureau:
 
 
Location: The Old Library, Mountain Ash
Open Monday to Thursday from 9.30 to 12.30 (drop in – no appointment needed)
Advice Line: 08444 772020
 
 
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Other CAB community advice surgeries in Cynon:
 
 
Tuesday
 
 
Location: The Healthy Living Centre, Bryncynon
Open from 10.00 to 13.00
 
 
Thursday
 
 
Location: Hirwaun YMCA
Open from 9.30 to 12.30
 
 
Friday
 
 
Location: New Horizon, Cardiff Street, Aberdare
Open from 11.00 to 14.00
 
 
 
 CAB logo 2
 
 
 
For a wide range of online information on areas including benefits, employment, debt, housing, consumer affairs, rights and discrimination, please visit:
 
 
 
 
Your nearest CAB can also be found at:
 
 
 
 
* * *
 
 
CAB Debt Advice Line for RCT: 01443 475948
 
 
 
 

RCT Benefit & Consumer Advice Agencies

Benefit leaflet1

Benefit leaflet2

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Benefit leaflet8

 
 

Contact a Family benefits information

 
 
 
CAF logo
 
 
 
Contact a Family is a UK wide charity providing advice, information and support to the families of all disabled children, no matter what their disability or health condition.
 
They produce a quarterly newsletter, which offers information on sources of local support and events and covers topics of interest to families of disabled children, such as benefits. The newsletter is available to both parents and professionals free of charge.
 
A variety of fact sheets are also available from the Contact a Family website, covering subjects such as benefits, holidays, siblings and special education.
 
Contact a Family organise workshops and conferences for parents, which provides an opportunity for parents to come together and share their experiences. Previous topics have included the needs of siblings, transition and challenging behaviour.
 
Contact a Family also support the development of new and existing parent groups, enabling parents to get in contact with other families, both on a local and national basis. Please contact the Wales office for details of support groups running in your area.
 
Contact a Family have a freephone helpline, providing advice on topics such as benefits and tax credits, special educational needs and your child's condition:

 

 

Contact a Family Helpline: 0808 808 3555

Monday to Friday, 10am-4pm & Monday, 5.30-7.30pm

(Textphone: 0808 808 3556)

 

 

For further information about Contact a Family or to request a newsletter, please contact their Wales office at:
 
 
Contact a Family Cymru
33-35 Cathedral Road
Cardiff
CF11 9HB
Tel: 02920 396624
Fax: 02920 396625
Email: wales.office@cafamily.org.uk
 
 
 
 
 
 
Contact a Family Factsheets
 
 
View the ‘guide to claiming DLA for children’ factsheet.
 
View the ‘benefits, tax credits and other financial help’ factsheet.   
 
View the ‘Dealing with debt - England and Wales’ factsheet, which provides pointers for families in debt. It is estimated that, on average, bringing up a child with a disability costs three times what it costs to bring up another child.
 
View the ‘Help with council tax bills’ factsheet, which is about the different schemes that exist for reducing your council tax bill.
 
View the ‘Tax Credits overpayments - a guide for parents’ factsheet, which attempts to explain why overpayments happen, how the Tax Credits Office go about recovering them and the steps you can take to challenge recovery.
 
View the ‘Tax Credits Guide’, which includes a 'ready reckoner' to help assess tax credit entitlement.   
 
View the ‘tax credit guide for self-employed parents’, which explains everything you need to know about claiming tax credits generally and some particular issues self-employed parents may need to be aware of.
 
 
 
View the ‘checklist for parents’ leaflet.
Parents of a disabled child are often entitled to a series of benefits and other help. This pamphlet contains a selection of the most common, briefly explaining what they are, and who is entitled to claim them.
 
 
CAF logo
 
 
 
 
Contact a Family Welfare Benefit Press Releases
 
 
 
View the Contact a Family press release about unclaimed Disability Living Allowance. This details how, according to Contact a Family, 62% of families may not be claiming DLA to which they are entitled.
 
 
 
View the Contact a Family press release about unclaimed council tax concessions. Make sure you are claiming council tax discount if you are entitled to this.
 
 
 
 
 
CAF logo
 
 
 
 
 

Carers Pack

 
 
Carers Pack.....Welfare Benefits
 
 
 
Carers pack
 
 
 
 
(Please click the above picture to download the Carers Pack)
 
 
Pages 51 to 59 contain information about welfare benefits
 
 
 
 
 

Home Efficiency Scheme Grants

 
 
The Home Efficiency Scheme
 
 
The Welsh Assembly Government is funding the Home Energy Efficiency Scheme, which provides heating and insulation grants to eligible householders to make their homes warmer and more energy efficient.
 
 
HEES grants of up to £2000 are for householders who are in receipt of a qualifying benefit and who either have a child aged under 16 or are pregnant and have an MAT B1 maternity certificate.
 
 
HEES Plus grants of up to £3600 are for householders aged 60 and over, lone parents with children under 16 and people who receive certain sickness or disability related benefits…..
 
……For example, householders with a child under 16 claiming Child Benefit with the child receiving Disability Living Allowance are eligible for the HEES Plus grant.
 
 
To be eligible, you must be receiving the required benefits. For more information about whether you quality and to apply for the scheme, please call eaga plc, who manage the scheme, on 0800 316 2815 or apply online at www.heeswales.co.uk
 
When you apply for a HEES grant, you will be offered a benefit entitlement check to see whether you are receiving all the benefits to which you are entitled.
 
 
The HEES Wales website at www.heeswales.co.uk  also features frequently asked questions and energy efficiency advice.
 
 
 
 
 

Useful Benefits and Welfare Rights Links

 
 
 
[...Welfare Benefit Links...]
 
 
@  @  @
 
 
 
 
- The Contact a Family website features a range of information about welfare benefits.
 
 
 
- The Low Incomes Tax Reform Group website, featuring information about tax credits and income tax.
 
 
 
- The Barton Hill Advice Service website, providing useful information about disability benefits. Free advice guides on the various benefits can be downloaded from the website.
 
 
 
- Site for young people featuring information about a range of areas including benefits, careers and work experience.
 
  View the need2know 'Your Benefits' section
 
 
 
- Website for people with a learning disability, providing information about rights, benefits, money and advocacy.
 
 
 
- Benefits information on the Department for Work and Pensions website.
 
 
 
- Inland revenue information about tax credits.
 
 
 
- A useful website providing information about a range of welfare benefits.
 
 
 
- This website features a range of information for young people about various welfare benefits.
 
 
 
 
 
 
 
Children's Legal Centre
 
- Provides a free and confidential legal advice and information covering all aspects of law and policy affecting children and young people.  
 
 
 
- Provides up to 30 minutes of free legal advice on common legal problems, such as tax, debt, housing and education. The website also allows you to check your eligibility for legal aid.
 
Tel: 0845 3454345
 
 
 
- Provides free legal advice for people with disabilities and their carers.
 
 
 
@  @  @
 
 
 
 

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